Every order we handle is created with exceptional care and precision, as each item is carefully powder-coated and made to order. This tailored approach ensures that every product is one-of-a-kind, reflecting the unique preferences and specifications of our customers. Consequently, we must stress that all products are non-refundable and non-returnable due to this custom manufacturing process. Additionally, buyers should be aware that they are responsible for any customs and import duties that may apply to their orders. These fees can vary depending on the destination country and local regulations, and it is the buyer's responsibility to understand and manage these potential costs. Moreover, we want to clarify that we cannot be held responsible for any delays that may arise during the customs clearance process. Such delays are beyond our control and can occur for various reasons, including increased security checks, processing times, or other unforeseen circumstances. We appreciate your understanding and cooperation regarding these policies, as they help us uphold the quality and integrity of our custom-made products.